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Frequently Asked Questions

Do your products contain allergens?

Spiceology products are produced in a facility that processes allergens including soy, tree nuts, wheat/gluten, mustard, celery, dairy and sesame. At one time, our facility produced products containing peanuts, but no longer. Further allergen declarations are included in the ingredient section of each product. Some of our products also include sulfites. If you have any questions regarding allergens or sulfites at Spiceology, please contact [email protected]

Can I return or exchange my purchase?

Spiceology is all about customer satisfaction. If you find that your item has arrived damaged or not as expected, please reach out to our friendly team members at [email protected] to replace your product.

Can I buy your spices and seasonings in person?

Unfortunately, Spiceology does not currently have a storefront, however, if you live in the Spokane, WA area, you can find our delicious products in one of these fine retail establishments: My Fresh Basket, The Kitchen Engine, Egger’s Meat Market, Mountain View Custom Meats or Thorpe Fruit Market.

Do you ship Internationally?

Yep. Spiceology’s products are beloved all over the world. Add some to your cart to review our shipping rates and delivery times. Please note: we can only process refunds if your order has been delayed 60 days or longer, due to shipping complications.

Can I buy wholesale quantities?

Our innovative spices and blends can be purchased in bulk as part of our growing Wholesale program. We offer competitive pricing, fast shipping and a dedicated Account Executive. Ready to get started? Click here to apply.

What are your top selling items?

Chefs rely on Spiceology for our unmatched selection of over 300 ingredients and and our grind fresh, deliver fresh philosophy. Our Home Cooks and BBQ enthusiasts love Spiceology’s innovative rubs and blends to help them experiment with flavor™ and elevate their favorites recipes and everyday home cooked meals. While opinions may differ, most can agree that Maui Wowee, Purple Haze and the spice that started it all, Smoky Honey Habanero are a great place to start.

What is the best way to store my Spiceology spices, meat rubs and blends?

Got a pantry full of our flavorful spices and want to make the flavor last? No problem. Be sure to store your dried spices and blends in a cool, dry place, removed from direct sunlight. We recommend that you keep them away from the heat of a stove or vent, as this will cause the flavors to fade over time. Most importantly, be sure to keep the containers tightly sealed when not in use.

What is a spice?

Some of our rubs and blends include “spices” in the ingredient lists and you may be wondering what the heck that means. The term spice has a broad meaning, but mostly consists of any aromatic vegetable substance in a ground form that is added to our blends for flavor, not nutrition.

Examples of popular spices include Allspice, Cardamom, Cinnamon, Tarragon and many others. To tell you any more might be sharing our secret sauce… or, secret spice, but if you have additional questions, please contact [email protected] for more information.

How long do spices last?

We’ve found that spices, rubs and blends have a shelf life of about four years, depending on the ingredients and consistency. This includes whole spices, ground spices and dried ingredients like herbs and chiles.

I’d like to resell your product. Do you offer private label services?

Spiceology partners with companies that are looking to add unique and innovative flavors to their offerings. We’ll work with you to adapt your favorite recipe or create a brand new custom product depending on your needs. Learn more about Spiceology’s private labeling and co-packing solutions here.

Can I buy spices for corporate gifts?

We highly recommend that you give your employees, clients and valued customers the gift of flavor with our unique gifting program! We offer a variety of memorable variety packs and gift sets for orders of 100 or more. Learn more about our gifting options here.